Frequently asked questions

1. What is one gram gold jewelry? One gram gold jewelry is made using a base metal and coated with a layer of gold, giving it the look of real gold at an affordable price. It's lightweight, stylish, and perfect for everyday or occasional wear. 2. Is one gram gold jewelry real gold? One gram gold jewelry is not made of solid gold. It has a thin gold plating over a base metal. It offers the appearance of real gold without the high price tag. 3. How long does one gram gold jewelry last? With proper care, one gram gold jewelry can last for a long time. Keep it away from water, perfumes, and chemicals, and store it in a dry place to maintain its shine. 4. Do you offer COD (Cash on Delivery)? Yes, Ceriup offers Cash on Delivery (COD) across selected regions for your convenience. You can check availability during checkout. 5. How can I place an order on Ceriup? You can easily browse our collection, select your favorite items, and proceed to checkout. Choose your payment method and provide your shipping details — that’s it! 6. Is Ceriup's jewelry safe for sensitive skin? Our jewelry is crafted with skin-friendly materials, but if you have sensitive skin, we recommend avoiding long contact or consulting before purchase. 7. Do you ship internationally? Currently, Ceriup ships across India. For international delivery, please contact our support team to check availability and charges. 8. Can I return or exchange an item? Yes, Ceriup offers a hassle-free return and exchange policy within 7 days of delivery. Items must be unused and in original packaging. 9. How do I care for my fashion jewelry? Avoid moisture, perfumes, and harsh chemicals. Clean gently with a soft cloth and store pieces separately to prevent tangling or scratching. 10. How can I contact Ceriup’s customer support? You can reach our support team via email at theceriup@gmail.com (theceriup@gmail.com), WhatsApp: +91 99631 19713 or message us through the contact form on our website. We’re happy to help!