🚚 Shipping Policy – Ceriup

Effective Date: 20/04/2025

At Ceriup, we strive to ensure that your jewelry reaches you quickly, safely, and in perfect condition. Please review our shipping policy below for details on how we deliver our products.

📦 Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
During sales, festivals, or high-demand periods, processing times may be slightly extended.
Once your order is processed and dispatched, you will receive a tracking number via email or SMS.

🚛 Delivery Time

Standard delivery time within India is 3–7 business days, depending on your location.
Remote or non-metro areas may take slightly longer.
We work with trusted courier partners to ensure timely and safe delivery.

🌐 Shipping Coverage

Currently, we ship across India.
For international shipping inquiries, please contact our support team at theceriup@gmail.com.

💰 Shipping Charges

Free shipping is available on prepaid orders above ₹5000
For orders below the free shipping threshold or for Cash on Delivery (COD), standard shipping charges may apply and will be shown at checkout.

💳 Cash on Delivery (COD)

COD is available on select pin codes.
A small fee may be charged for COD orders, which will be displayed before payment.

❗ Delays or Issues

While we strive for timely delivery, delays may occur due to:

Public holidays or natural events
Courier partner issues
Incomplete or incorrect address information

We appreciate your patience and will keep you informed of any delays.

🧾 Tracking Your Order

Once shipped, you will receive a tracking link via email or SMS to monitor your delivery status. You can also reach out to our support team for assistance.

📞 Need Help?

For any shipping-related questions or concerns, contact our support team at:
📧 theceriup@gmail.com
📞 +91 99631 19713
📍 Mon–Sun: 10 AM – 10 PM
3rd Floor, Store No. 3F-12, The Souk, Sarath City Capital Mall,
Whitefields, Kondapur, Telangana 500084